Payment, Shipping & Pre-orders
PAYMENT
We accept payment by credit card (Visa, Mastercard or Amex) through our payment portal on bykurahome.com.
SHIPPING
We understand that you are anxious to receive the items you have ordered. We will ship out your parcel within 3 working days after payment has been received. Once your order has been shipped, you will receive a shipping confirmation email with tracking number from us.
However, do note that we are experiencing high volume of orders and reduced shipping capacity during circuit breaker period, and there may be a slight delay in the shipping or your order.
Singapore Orders
All domestic orders below SGD80 will be shipped by courier service at a rate of $5.For domestic orders above SGD80, we provide complimentary door-to-door courier delivery.
Please allow up to 5 working days for your order to be dispatched and delivered.
International Orders - Malaysia
Enjoy complimentary shipping to Malaysia for orders above SGD150!
For orders below SGD150, shipping rates are calculated according to order weight. Once you have added your items to cart and keyed in your shipping address, the shipping rates will be reflected accordingly.
International Orders - Others
Yes, we offer worldwide shipping!
As shipping rates and schedule have become more unpredictable during COVID-19, please drop us an email at hello@bykurahome.com with your desired items and shipping address to get a more accurate shipping rate quotation.
Free Shipping
Free delivery is automatically applied at checkout when your order is over the specified threshold. The threshold for your shipping fee is calculated after any promotions and discounts are applied.
PRE-ORDERS
For pre-orders, waiting time would be indicated accordingly at product page.
Should your order include any pre-order item, entire order will be sent only when all the stocks are here in order to reduce carbon footprint and excess packaging.