Here are the answers to some frequently asked questions.

Orders are usually processed and shipped out within 3 working days. You will receive a shipping confirmation email with your parcel's tracking number once order has been shipped.

All domestic orders below SGD50 will be shipped by courier service at a rate of $4.

For domestic orders above SGD50, we provide complimentary courier delivery.

Yes, we do. However, due to the COVID-19 situation, we have currently disabled this option on our website.

Please drop us an email at hello@bykurahome.com with your order and shipping address so that we can ensure we are able to deliver to your country before we accept your order.

Yes we can arrange it on working days, subjected to the availability of our courier. Drop us an email at hello@bykurahome.com for more information.

Discount codes must be entered upon checkout and cannot be claimed after the purchase is completed.

Once your order has been confirmed, no exchange of products or cancellation of order is allowed. All sales are final and we do not provide refund.

We only accept exchanges within 7 days of receipt, subjected to product availability. Product must be returned in their original condition and packaging. There will be a total of $8 shipping cost for the to and fro deliveries to be borne by the customer.

Once your order has been processed, no change of shipping details, including recipient, contact number, and address is allowed.